Privacy Policy
Your privacy is our priority and Dr. Detail is committed to protecting you
Dr. Detail understands that you have entrusted us with personal information that is both important and confidential. We take our responsibility to protect your information extremely seriously.
Dr. Detail updates its security and privacy standards to guard against identity theft and provide security for your account information. We constantly re-evaluate our security and privacy policies and adapt them as necessary to deal with new challenges.
Website Security - Secure transmission connection to our Dr. Detail Web sites
We use Secure Sockets Layer (SSL) technology and encrypted "cookies" to establish and maintain a secure transmission connection and encrypt data passing between your computer and our systems. This is designed to prevent anyone from intercepting or viewing your personal information. Our Secure Sockets Layer (SSL) Certificate enables you to protect transactions and other activity on your Web site with as much as 256-bit Secure Sockets Layer (SSL) encryption.
From the time you access Dr. Detail, communications between your computer and Dr. Detail are encrypted using Secure Sockets Layer (SSL) technology, a secure communication protocol that protects your privacy. SSL enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.
To support this technology, you need a recent version of an SSL-capable, 128-bit browser, such as Netscape, Microsoft Internet Explorer, or AOL. These browsers will activate SSL automatically whenever you access Dr. Detail.
Look for the padlock! To ensure that SSL encryption is protecting your private communications, look for a small picture of a padlock on the browser frame. Another indicator is the URL prefix "HTTPS". See below.
HTTPS indicator
Located in the URL address in all browsers.
Internet Explorer
The padlock appears in the lower right corner of the browser frame.
Mozilla Firefox
The padlock appears to the right of URL in the address bar as well as in the lower frame of the browser
Apple Safari
The padlock appears in the upper right hand corner of the browser frame.
Netscape
The padlock appears in the lower right hand corner of the browser frame.
Dr. Detail is constantly re-assessing its email security and log in standards to provide protection against new and changing security challenges.
Recently there has been rapid growth in email-related information security challenges such as "phishing" or "spoofing" schemes. These fraudulent techniques attempt to fool you into giving up your personal data by impersonating legitimate communications from financial service providers.
In terms of email delivery, "spam" is unsolicited bulk email. Spam is generally considered junk email and can be a continuing annoyance to its recipients. It is considered poor netiquette to send spam. Because of the rapid proliferation of increasingly innovative spammers, advanced spam-filtering technology, such as Spam Xploder, which is featured in all of our email accounts, is becoming increasingly pervasive.
Domain-verification technologies, in cooperation with Internet service providers, enable clients to verify that emails claiming to have come from Dr. Detail actually did come from Dr. Detail.
Standardization of Dr. Detail emails and adherence to industry anti-phishing best practices. We continually re-design our email policies to incorporate the latest tools and standards aimed at preventing phishing.
- Watching for unusual account behavior
We have internal transaction monitoring systems in place to identify potentially suspicious and fraudulent activities. These systems are combined with strict controls on employee access to account information, creating a further layer of protection for your information.
We use transactional monitoring tools to detect suspicious account activity. When these systems flag a questionable transaction we contact the client to be sure the transaction is legitimate and that it will be processed safely and rapidly. This transaction monitoring further strengthens the security we provide for your financial and personal information.
Dr. Detail employees are trained to safeguard your personal information.
We take precautions to ensure that your account and personal information at Dr. Detail are accessed only by employees who are authorized and monitored. This is done through access controls and training, as well as procedural safeguards. Employees are trained in our notifications policy and are required to promptly report any potential breach. Potential incidents are tracked, assessed and investigated. When necessary outside law enforcement agencies become involved.
Your participation is an important component of all of our security efforts. We believe it is essential that we work in close cooperation with you as our client to maintain the highest levels of security. We recommend that you adopt these best practices:
Phishing is the illegal attempt to mislead consumers into providing personal or financial information, including account numbers, passwords and Social Security numbers, via email or through fraudulent Web sites.
The most frequent phishing attacks occur through email disguised to appear as though it came from a reputable financial institution or company.
Most phishing attempts urge you to update or validate your account information, typically through a link in an email directing you to a fake Web site that appears to be legitimate.
There are many phishing attacks active on the Internet. Here are a few of their lines and lures:
Additional information can be found at http://www.antiphishing.org/ or http://www.consumer.gov/idtheft/ .
If you believe that any communications with or from Dr. Detail resulted in identity theft, call us immediately at 714-870-8555.
If you are a victim of identity theft, here are some recommended steps:
Contact the fraud departments of each of the 3 major credit bureaus:
EquifaxReport Fraud Order Credit Report Web address Address |
ExperianReport Fraud Order Credit Report Web address Address |
Trans UnionReport Fraud Order Credit Report Web address Address |
By phone: 877-ID-THEFT
Online Complaint Form: http://www.consumer.gov/idtheft
Please note, these links are being provided as a service convenience. Dr. Detail is not affiliated with any of these organizations and cannot guarantee their accuracy, effectiveness and/or completeness.